The Key to Changing Lives
REFLECTING ON THE WORK of NHPF’s Operation Pathways in 2012, it is clear the key to our success is the wonderful work of our site-based resident services coordinators. The daily interactions with the on-site staff members who implement programs and services and manage the operations of our community centers enhance the lives of our residents in ways too numerous to mention. Truly, the human contact and the trusting relationships they foster are the primary reasons our programs and services yield such positive outcomes. The NHPF Operation Pathways team enhance our residents’ lives because they strive every day to be Leaders, Innovators, Visionaries, Experts, and Specialists.
NHPF’s Operation Pathways program changes lives by providing:
L
EADERS
in resident services
I
NNOVATORS in housing-based after school programs
V
I S I ONAR I ES
in financial education
E
XPERTS
in health and wellness initiatives
S
PEC I AL I STS
in case management and referral services
I invite you to read the stories that bring the LIVES acronym to life. When you do, I hope you’ll agree 2012 was another great year for NHPF’s Operation Pathways. We are fortunate to have such a wonderful, caring staff of leaders, innovators, visionaries, experts, and specialists to do the very difficult and demanding, yet ultimately rewarding, work of resident services.
Thank you to all who continue to support us in this very important work.
Sincerely,
Kenneth D. White Vice President, Resident Services
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