Implementing New and Improved Programs
IN 2013, NHPF’S OPERATION PATHWAYS resident services division grew our programs, increased our participation, and impacted more than 3,500 residents, all for the purpose of creating more fulfilling choices for our residents. As a programmatic goal for 2013, NHPF’s resident services division sought to increase our efficacy in programs and services at our five properties in the Dallas Metroplex. By increasing personnel and changing organizational structure, NHPF has increased the depth and breadth of programs and services at these sites. Since January 1, 2013 to the present, we have improved residents’ program participation by 78%, making Operation Pathways the program of choice for those in the Dallas area. Four out of five properties have afterschool programs following our own Virtual Vacation and Exploration Station curriculum and small group learning activity. In addition, we had five interns successfully finish the summer internship program at these Texas sites. Also in Dallas this year, we: • Renovated three community centers, now vibrant hubs of activity • Raised over $12,000 of in-kind donations • Acquired more than 60 hours of volunteer services Pathway to Smart Living and Livelihoods Lifelong learning is essential to financial well-being and security. Residents received assistance in preparing their tax returns and continued their education by enrolling in programs such as financial literacy, fraud prevention, résumé preparation assistance, and the new Summer Internship Program. Pathway to Work Summer Internship Program Operation Pathways developed and implemented a new program to reach out to high school age students at our properties. The program employed 16 teens at nine NHPF sites and was a phenomenal success. Interns worked 20 hours per week at the properties and an additional four hours per week were spent with on-site resident services staff, learning about financial management and career exploration. As a requirement of the program, all interns set up direct deposits of their paychecks into checking or savings accounts with banks of their choice. Fourteen of our interns opened their first bank accounts. We are extremely proud of their accomplishments.
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