SARGE’S STORY: BACK ON TRACK
Sarge first came to his resident services coordinator to better understand his rent payments. The resident services coordinator advised him to set up a meeting with the property manager to learn about the process and set up a payment plan. Based on this recommendation, Sarge eventually set up this meeting and acquired a payment plan. The resident services coordinator also determined that Sarge was struggling with his rent because he suffered from mental health issues after serving in the military. His resident services coordinator informed him that he was eligible for rental assistance. Sarge at first resisted this proposal, but through continued contact and conversation, resident services successfully convinced him to make the call. Sarge was able to receive $600 in rental assistance from the Veteran Assistance Commission and is currently on track to pay back the rent he owed.
Where you live matters.
RES I DENT VO I CES
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