OP 2012: Annual Report: Making Lives Better

The Stories Behind the Acronym

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S PECIALISTS AMONG OUR RESIDENT SERVICES coordinators, many have special skills, knowledge, and experience that enhance our programs and services. One of these resident services coordinators specializes in tax preparation for low-income families. Her expertise in helping our residents process their tax return resulted in $822,000 of refunds. As a free service, we educated our residents in the Earned Income Tax Credit for low-income families. Another specialist on our team was invited to make a national presentation on how NHPF’s Operation Pathways infuses learning into out-of-school-time programs. Our after school curriculum, developed by our own specialist , has been lauded by experts in the after school community as a highly engaging and effective way to help children develop a love of learning. • THE CRAWFORD FAMILY is more physically active because of the fitness options offered in the health and wellness programs at Walnut Square. Mrs. Crawford has been attending the group fitness classes and participating in the walking club since 2010. She has lost weight and is thankful for the energy she has gained since becoming physically active. Mr. Crawford and his son started using the fitness center as soon as the equipment arrived. Though his son has returned to college, Mr. Crawford still uses the fitness center on a regular basis. He has lost weight, lowered his cholesterol, and is eating healthier to make sure all his hard work is not being lost. He even finds time to volunteer to coach football for the kids who attend our after school programs.

“I love relay races with Coach T and

everybody else at the community center!” —CIERRA

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