Operation Pathways: Impact Report 2020

Covid-19 Response Numbers

3,760 Households Provided with

$9,226 Worth of PPE Supplies

26,291 Meals Were Served to 5,492 Residents

549 Youths Received Educational Supplies & Enrichment Packets

7,121 Residents Received Wellness Checks Via Phone Calls

Inaugural Virtual Teen Internship Program

COVID-19 Response Operation Pathways was at the front line in response to the COVID-19 pandemic. Our service coordinators were poised and ready to take on the ever-evolving challenges and did so with confidence and steadfastness. They pivoted from planned programs and services to meet new and urgent needs of the residents in our communities. Service coordinators immediately put plans in place to increase wellness checks to our most vulnerable residents, provide food and prepared meal deliveries, secure and distribute personal protective equipment and cleaning supplies, offer support to families home-schooling children, keep seniors engaged and connected to loved ones and service providers, provide technology resources and no-cost or low-cost options for broadband internet services, assist residents in navigating

Operation Pathways launched its inaugural virtual teen internship program in June. Eleven teen interns

graduated from the program, which focused on financial literacy, communication, body language, presentation and interviewing skills, career coaching and goal setting. Each intern prepared a final presentation for staff, family members, and colleagues. Intern Jania Jackson and her RSC, Andrea Richard, Anacostia Gardens

262 Residents Engaged in

Family Centered Coaching

systems to receive new and changing benefits and other government entitlements, educate residents on CDC guidelines to stay safe and healthy, and provide support to residents connecting to doctors through telehealth. Some of the youngest residents at our properties were impacted by the switch to remote learning and the cancellation of summer camps, sports and

605 Residents Received Employment & Job Search Assistance

Diversity, Equity & Inclusion Operation Pathways is committed to racial equity and aims to increase the organizational capacity and understanding of the systems, practices and beliefs that have historically led to inequitable treatment and lack of access to opportunities to residents of color in affordable housing communities. In 2020, Operation Pathways convened staff for dedicated racial equity trainings, discussions, and opportunities for reflection, with the goal of both providing support to staff and engaging in action as an organization and within our communities. These discussions will continue to be a crucial component of Operation Pathways’ work in resident services in the years to come.

enrichment activities. Operation Pathways donated enrichment packets and supplies to youth at our properties to ensure they were equipped with tools and activities to keep them learning and engaged during the pandemic.

www.operationpathways.org www.nhpfoundation.org

www.facebook.com/operationpathwaysinc @Op_Pathways @operationpathways

1090 Vermont Avenue, NW, Suite 400 Washington, DC 20005 202.789.5300

Powered by