ORGANIZATIONAL STRATEGIC PLAN 2026–2028
GOAL 3 Resident Impact & Philanthropic Support
Maximize Impact and Strengthen Financial Sustainability NHPF believes housing is more than a roof and walls—it can fundamentally alter residents’ life outcomes. Specifically we believe that housing paired with resident services improves food security, financial wellness and resident empowerment. Furthermore, service-enhanced housing also improves property financial performance. Through NHPF subsidiary Operation Pathways (OP), the organization will expand food security, financial well-being, and resident empowerment opportunities while strengthening the financial sustainability of service provision. This work is grounded in partnership, evidence based programs, and clear standards for measuring impact. These areas of focus were prioritized because of their foundational importance to families. Notably, by 2028, all properties with on-site Resident Service Coordinators will have on-site food pantries and distribution partners and an active Tenant Advisory Board. In addition, significant expansions of Esusu rent reporting, SNAP benefit enrollment, and Family Self-Sufficiency will all add to increased quality of life for residents.
STRATEGY 3.1 Improve Food Security
STRATEGY 3.2 Expanding Financial Wellness and Economic Mobility
Resident food security will be a primary focal point for this goal. Following conversations with OP staff, NHPF believes it has the capacity to increase the number of properties offering on site food pantries and regular food distribution. Support for resident SNAP enrollment will also be expanded so that all eligible households receive assistance accessing available benefits.
OP will also target financial stability supports for residents as an area for growth. To expand financial stability services, OP will start by broadening implementation of the Family Self Sufficiency (FSS) program at qualifying properties, a U.S. Department of Housing and Urban Development (HUD) program that helps residents who experience income increases to expand household savings.
4 2025 10 2028 Sites Benefiting from Family Self Sufficiency Program 100% enrollment of family properties in Esusu
OP will also expand Esusu rent reporting to all eligible properties in the portfolio, allowing residents to strengthen their credit histories. OP will also continue to deepen partnerships with third-party organizations providing financial wellness services. In addition, OP will broaden the opportunity for Resident Services Coordinators to pursue financial coaching certifications, strengthening the capacity of on site staff to help residents build and maintain financial resilience.
12 2025 32 2028 Properties with on-site food pantries
26 2025 32 2028 Properties with food distribution partners
THE NHP FOUNDATION
10
Powered by FlippingBook