ORGANIZATIONAL STRATEGIC PLAN 2026–2028
functions to encourage stronger operational underwriting during the project underwriting and due diligence phases. This integration ensures that project underwriting balances the construction/rehabilitation phase with the cost of operating the building sufficiently during the project’s lifecycle, improving the likelihood of sustainability. STRATEGY 2.2 Sustain Operational Quality & Efficiency NHPF will strengthen adherence to internal quality standards across the portfolio. This includes sustaining high expectations for property management performance and oversight to support strong Affordable Housing Investors Council (AHIC) scores. NHPF will broaden the implementation of environmentally responsible utility conservation strategies that reduce operating costs and mitigate energy use risk. Additional emphasis will be placed on reducing deferred maintenance exposure through proactive investment planning and condition
monitoring, helping properties maintain consistent operational performance and regulatory compliance. Increasing operating efficiency is another strategic priority. NHPF will streamline property management by reducing the number of property management firms it currently retains and instituting consistent data collection and reporting processes across all operators. A more standardized and technology enabled approach to operations will strengthen financial tracking, enhance transparency, and support improved decision-making at both the property and portfolio levels. Through the strategic planning process, NHPF also affirmed its third property management model as aligning with its goals of organizational resilience and portfolio stewardship. Goal 2 reflects a continuation of current direction rather than a strategic shift, validating the strength of this function for NHPF and creating the potential for future growth in this area.
My children and I love living here. We feel safe, heard and supported, and my kids have made friends and found a welcoming place to play and grow. This is more than an apartment—it is our home. —Renee Storo, resident, Curtis Cofield II Estates
These targeted shifts strengthen organizational resilience by protecting the asset base and operating performance that underpin long-term mission delivery. Standardizing property management oversight, reporting, and utility-conservation practices also improve efficiency and cost control—helping stabilize DSCR, grow operating reserves, minimize watch-list exposure, and ultimately increase surplus cash through market cycles. As a part of its ongoing risk assessments, however, NHPF will continue to periodically re-evaluate the targets identified above to ensure they remain sufficient to advance the organization’s resilience and mitigate broader risks.
How These Strategies Strengthen Organizational Resilience
THE NHP FOUNDATION
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