The NHPF 2022 Symposium Report

Operation Pathways: Transforming Affordable Housing Communities

Operation Pathways is the resident services subsidiary of The NHP Foundation (NHPF). NHPF preserves, builds, and owns service-enriched affordable housing. Operation Pathways develops and implements the programs and services that enrich the properties and more importantly, the lives of the people who reside in them. Operation Pathways’ mission is to transform affordable housing communities through innovative programs that engage, empower, and support residents to achieve the futures they desire. In 2021, more than 7,000 residents of NHPF properties participated in at least one program or service offered by Operation Pathways. Through their work, they help keep families stable in their housing by connecting them to rental and utilities assistance, financial education programming, and workforce development training. In addition, Operation Pathways offers programs and services in healthier living that ensure food security and

preventative health services to residents. Many family properties are also served by Operation Pathways’ service provider partners in out-of-school time programs for children and youth. All Operation Pathways’ resident services coordinators (RSCs) are trained as coaches in the Family-Centered Coaching model. Through this model, RSCs walk beside, guide, support, and motivate residents as they set and achieve goals for themselves and their families. Operation Pathways is grateful and honored to be the beneficiary of the monies raised from this annual symposium. The generosity of all sponsors, ticket holders, and contributors allows Operation Pathways to continue providing residents with these supports and services that help create housing communities that are collaborative and vibrant, where neighbors help neighbors and families thrive.

16 • THE NHP FOUNDATION 2022 SYMPOSIUM

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