2017 Symposium Industry Report: Pay for Success

saving to further their education. This program helps residents increase their assets for increased financial stability. • O n-site resident counseling services to assist occupants facing financial trouble or health and wellness concerns • P hysical fitness and health programs to encourage better eating and a more active lifestyle

Case Study: Cleme Manor

TABLE 6 2014 vs. 2016 Calls for Service Comparison

NUMBER OF CALLS NUMBER OF CALLS

COMPLAINT

2014

2016

Aggravated Assaults

37

6

and/or Assaults Deadly Weapons/Assaults

3

0

(i.e. shootings) Property Crimes

14

0

(i.e. Burglary of a Habitation/Burglary of a Motor Vehicle/Criminal Mischief) Drug Complaints and/or

15

3

Suspicious Events Total Calls for Service

206

82

The Cleme Manor Apartment Complex is a 284-unit affordable housing property in Houston, TX. After acquisition in 2014, NHPF performed millions of dollars in rehabilitation, such as a complete overhaul of buildings and introduction of various services to help make the lives of residents easier. A recent study found that between a two-year period in 2014 and 2016, calls for service to local law enforcement dropped significantly after the intro- duction of on-site resident services (see Table 6 above). Across the board, law enforcement intervention dropped significantly 27%, demonstrating the tangible increases in safety to affordable housing properties that resident services provide.

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