NHPF Affordable Housing Blueprint

Operation Pathways

“We are so grateful to our resident services

EACH OPERATION PATHWAYS SITE is managed by an on-site resident services coordinator who serves as a program manager for the site and a relationship manager for our community partners. The resident services coordinators are trained professionals who bring their own unique creativity and innovation to Operation Pathways’ structured, evidence-based programs. RESIDENT INVOLVEMENT is a hallmark at all levels of Operation Pathways leadership and decision-making. At each property, an Operation Pathways Advisory Council (OPAC) meets regularly to discuss residents’ changing needs and evaluate the effectiveness of Operation Pathways programs and services. Residents are also given opportunities to take on leadership roles and responsibilities and make a difference in their community. By engaging and empowering residents, Operation Pathways seeks to transform affordable housing communities. OPERATION PATHWAYS COMPREHENSIVE PROGRAMMING offers core components that are implemented to meet the needs of the residents at each property. While the demographics of each community vary, we tailor our proven programming to meet local needs. At our senior properties, these components are implemented with the goal of maintaining a high quality of life for seniors as they age-in-place. At our multi-family properties, we offer content for youth and parents to address educational and health needs. Through the work of Operation Pathways, residents are presented with concrete opportunities to advance their future. It is this opportunity-driven focus that is central to the Operation Pathways philosophy. Positive outcomes occur when participants choose pathways to advance and enrich their own lives.

coordinator and the afterschool program which has helped my sons improve in the classroom and at home. We credit NHPF and Operation Pathways for making a positive change in our family’s life.”


14 • The NHP Foundation: Affordable Housing Blueprint

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