High Tech, High Touch
We’ve all heard the expression “high tech, high touch” which simply means that people should find a balance between high tech skills and high touch skills of life, the former focusing on allowing new tech advances to help and enhance our daily lives and the latter being activities that keep us healthy, creative, and energized.
This year, Operation Pathways Inc., NHPF’s affiliate, has embraced a “high tech, high touch” philosophy in providing and coordinating “wraparound” services aimed at our senior population. Via this winning combination of “high tech and high touch,” Operation Pathways has brought significant changes and positive outcomes to seniors at our properties, including successful senior isolation interventions and improved quality of life.
On the “high tech” side, examples include Operation Pathway’s AARP Foundation pilot program offered in Baltimore and southeast Washington, DC providing seniors with Amazon Echo devices, which have helped enhance their daily lives and their sense of security. Since early 2017, close to 50 residents have received Amazon Echo devices. Supporting “aging in place” by enhancing our personal, attentive care (“high touch”) with the latest technology continues to prove a winning combination for our residents. We encourage you to read more about our efforts in the following annual report.
Richard F. Burns President, Operation Pathways, Inc.
FISCAL YEAR 2017 ANNUAL REPORT 1
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