IMPACT REPORT 2026
“ Working with OPAC isn’t just about programs or events. It’s about people. It’s about us. It’s us coming together, lifting each other up, and refusing to let traditions and traditional gathering places like the placita be overlooked. —Marisol Pagan
RESPONSE IN TIME OF NEED St. Luke’s, St. Louis, MO
On May 16, 2025, a powerful tornado tore through more than 20 miles of Greater St. Louis, directly impacting neighborhoods including Greater Ville and Fountain Park. At St. Luke’s, 90 households were displaced by the storm, forcing nearly half the residents to leave their homes. From the moment the tornado touched down, the on-site Resident Services Coordinator (RSC) mobilized immediately, serving as a trusted, stabilizing force for affected families. • Provided immediate, on-the-ground crisis response and ongoing communication during recovery • Coordinated temporary housing and emergency resources • Connected residents to local service partners and relief programs The strength of the St. Luke’s community extended beyond staff response: • Residents supported one another through displacement and recovery • Volunteers emerged organically to assist neighbors in need
LEADERSHIP THROUGH ENGAGEMENT Plaza Borinquen, New York, NY At Plaza Borinquen, 86% of all residents engaged with at least one resident service in 2025. A highly active Resident Advisory Council (OPAC) meets monthly to design and implement programs focused on community needs. This structure transforms residents from participants into leaders. Resident services are not just delivered—they are co-created. Community in Action Plaza Borinquen’s resident-led culture is most visible through its signature community events: • “La Placita” Halloween Celebration. The courtyard is transformed into a multi-generational celebration which has become one of the largest resident-led Halloween events in NYC. • Thanksgiving Food Drive (with ShopRite partnership). In 2025, turkeys or hams were provided to half of all households, allowing families to celebrate with dignity and connection. • Annual Tree Lighting Celebration. Residents, OP staff, and NHPF IMPACT team gathered to distribute gifts, sing carols, and strengthen community bonds.
• Several residents were later recognized with Good Neighbor Awards for their leadership and service When trust is built in advance, communities are better equipped to withstand and recover from crisis.
“ During one of the hardest moments in my life, when I didn’t know what was coming next, St. Luke’s made sure I was never left in the dark. Their communication was constant, clear, and full of care. Because of them, I always knew someone was looking out for me and my child. I’m so grateful for how quickly they stepped in and stayed connected every step of the way.” —Batu Kamara
Community engagement builds trust and connection.
STRONGER TOGETHER | THE NHP FOUNDATION | OPERATION PATHWAYS
11
Powered by FlippingBook