NHPF STRATEGIC PLAN 2026–2028

ORGANIZATIONAL STRATEGIC PLAN 2026–2028

Foundational, Cross‑Cutting Action Action in four additional areas is critical to achieving the goals and targets identified in the Strategic Plan: building and maintaining a best-in-class team, strategically utilizing technology, mitigating organizational risks, and elevating the visibility of NHPF, OP and our collective impact. These action areas are foundational to NHPF’s efforts to fortify its financial sustainability and support efforts across the goals for housing impact, portfolio stewardship and resident services.

BUILD AND MAINTAIN A BEST‑IN‑CLASS TEAM

STRATEGICALLY USE TECHNOLOGY TO INCREASE EFFICIENCY AND IMPACT Efficiency and data-driven management are essential to financial sustainability and organizational resilience, and technology applications and systems can be a useful tool in this regard. Data access and analysis must continue to inform decision-making, market selection, and property performance. NHPF will enhance efficiency and decision-making through prudent adoption of technology that enables concrete improvement such as data integration for more informed property and portfolio management, or reducing staff time required for routine tasks. This will include exploration of AI-enabled tools and adoption of an AI policy informed by industry best practices.

COMPREHENSIVELY ASSESS RISKS

ELEVATE VISIBILITY TO SUPPORT FINANCIAL SUSTAINABILITY AND GROWTH NHPF’s visibility is critical to advancing its mission and long-term sustainability. A strong presence in the affordable housing sector helps attract mission-aligned capital, deepen regional relationships, and increase philanthropic support. It also strengthens confidence among investors, lenders, and policymakers. That confidence supports successful deal execution, portfolio performance, and sustained investment in resident services. Clear, consistent messaging about impact and financial discipline further reinforces partner trust and expands support for mission-driven work.

NHPF’s success in all domains relies on our talented team. We are fortunate to have low turnover and highly talented individuals who have grown with the firm. NHPF will continue to invest in staff retention through competitive

Proactive risk management is key to organizational resilience. NHPF routinely assesses and mitigates risk across various domains, including deal underwriting, asset management, and finance. Strong measures of operating reserves, debt service coverage, and quality standards reflected by AHIC scores indicate a high attentiveness to operating risk. NHPF also routinely assesses risk in the form of market dynamics, project execution and public perception, and the emphasis of the Strategic Plan on financial sustainability and organizational resilience inherently reflects enhanced focus on organizational risk mitigation. To augment these practices, NHPF will continue to proactively evaluate risks—including operational, financial, external affairs, compliance, and technical/IT—across corporate functions and strategic plan goals.

compensation, training and professional development opportunities, and capacity

alignment to support growth. NHPF will strategically grow expertise and align existing functions to support its Strategic Plan goals, with special attention to needs identified via regional market strategies.

THE NHP FOUNDATION