OP Annual Report 2011: Building Bright Futures

TRANSFORMING HOUSING INTO HOMES

W HILE BRICKS AND MORTAR provide a strong exterior for affordable housing, it is the services and programs offered to residents that transform our housing into homes. Achieving the NHPF mission would not be possible without Operation Pathways and the dedicated professionals who staff it. Through their hard work and unwavering commitment to excellence, Operation Pathways offers the keys to turn affordable housing into thriving communities. Operation Pathways provides low- and moderate-income families and seniors access to a wide variety of educational, health and wellness, and enrichment programming. These high quality, innovative programs have received numerous accolades from the national resident services and affordable housing industries. In fact, we’re proud to share that two of the Operation Pathways programs have been featured as best practices in Creating Opportunities for Families through Resident Services: A Practitioner’s Manual, published by NeighborWorks America and Enterprise Community Partners. Operation Pathways’ successful approach is based on our philosophy of opportunity- driven program delivery that is:

Impactful  Developing and implementing outcomes-based programming,

measuring success by the positive changes in behavior and the increased knowledge and skill levels of the program participants

Innovative  Creating powerful learning experiences in dynamic settings, engaging participants in meaningful and effective programs and services

In-House

 Capitalizing on the proximity of our community centers to the program participants’ homes, customizing each program to address the particular needs and service gaps in each community

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