Where You Live Matters
2016 marks the first full year that Operation Pathways is an independent not-for-profit corporation and an affiliate of The NHP Foundation (NHPF). That milestone seems an appropriate occasion to highlight the work of our Resident Services Coordinators (RSCs) and spotlight some of the NHPF residents whose lives have been made better in the past year. Our RSCs serve as conduits for change. Change that communities envision and residents personally seek to realize. RSCs tailor programs to meet specific resident needs. Working hand in hand with our residents, they focus on improving areas of concern, while creating a stable environment from which real progress can be made. Through their dedication and thoughtful efforts, RSCs have innovated new strategies to bring people together, bridge generational gaps, and improve the lives of all residents. Here we’d like to demonstrate how our organization is guided by the thoughtful work of our RSCs and the capacity of our residents to challenge themselves and each other. You will read some of their stories in this annual report, and in this letter, we’d like to tell you about one resident. Joy is a single mother of two living at Bayview Towers in Stamford, Connecticut. For several years, she and her children moved among different family members’ homes, just trying to keep a roof over their heads. Joy had been on a waiting list for a Section 8 voucher, but she had been waiting for more than a year and was now faced with having to move out of her cousin’s apartment. With the help of Bayview staff and RSC Kimberly, Joy qualified for a rent subsidy on a unit at Bayview Towers. Being at Bayview meant that she could have a permanent address to list on her resumé and job applications and broadened the radius for her job search. Joy was able to secure a human resources position in New York City. Here Joy shares her story in her own words: “When I was able to live on my own and provide for my own children at Bayview Towers, it gave me the motivation to push forward towards my goal of being a homeowner someday. I’m on a learning ladder. I have had many life lessons, each one giving me another step up and I still have work to do. I am not where I want to be yet, but I will get there. Without the help of Kimberly and other Bayview staff members, I believe I would still be jumping from home to home and job to job. I have a steady job now and we no longer just have a place to lay our head, but a place to call home.” For NHPF residents like Joy and others you will meet in the pages of this annual report, one truth seems very clear—where they live matters. We sincerely thank the Operation Pathways’ RSCs for their hard work and dedication, and salute all the NHPF residents availing themselves of Operation Pathways’ life-affirming programs.
Richard F. Burns
Kenneth D. White Executive Director
President, Operation Pathways, Inc. President & CEO, NHP Foundation
Operation Pathways, Inc.
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OPERAT I ON PATHWAYS F I SCAL YEAR 20 1 6 ANNUAL REPORT
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